2020 Sienna vs. 2020 Chrysler Pacifica

Dependable Quality.


Impressive Value.


Only AWD Minivan.


Greater Storage.


Higher Horsepower.


Imagine this: you have three children. You need to get them where they need to go, but where they need to go just so happens to be ballet, soccer, and basketball practice. You need to bring all three of them, all of their equipment, and most importantly, you need to do it in a comfortable manner or else the complaining will reach the heavens. What do you do?

For many years, the answer has been to purchase a minivan. Minivans have been efficient people-haulers for decades, and for the 2020 model year, there are some impressive options. But which one is right for you? While many have jumped aboard the hype train for the 2020 Chrysler Pacifica, we would argue that the 2020 Toyota Sienna is the right minivan for you and your whole family. Here’s why.

From the get go, the 2020 Toyota Sienna arrives with impressive quality, as does Toyota itself. In a 2019 study by J.D. Power, the Sienna was found to be among the top three minivans for initial quality. While the Chrysler Pacifica’s brand sibling, the Dodge Grand Caravan, made the list, the Pacifica was nowhere to be found.

This should come as no surprise considering where Chrysler and Toyota rank as brands. In the same study, Chrysler was 25th among applicable brands with 113 problems per 100 vehicles (pp100). Considering the industry average is 93 pp100, Chrysler’s ranking is less than impressive. Toyota, on the other hand, ranks 10th with only 90 pp100, three less than the industry average.

Similarly, J.D. Power also performed a 2019 study on vehicle dependability. In this study, vehicles were examined after three years to determine which brands held up the best. In this study, Chrysler did a bit better. With 146 pp100, Chrysler was ranked 16th. Still, Chrysler ends up lower than the industry average of 136 pp100. Toyota once again ranks higher, and in fact, Toyota is second among all vehicle brands, only behind Lexus. At 108 pp100, Toyota sits an impressive 28 problems less than the average and 38 problems less than Chrysler.

Once again, the Toyota Sienna is mentioned among the top minivans. For this study, the Chrysler Town & Country earns a mention as well. The issue is that the Town & Country was replaced by the Pacifica soon after the study’s cutoff date. What this leaves us with is this: the predecessor to the Pacifica was dependable, but we do not yet know how dependable the Pacifica will end up being. The Sienna, on the other hand, has a proven track record.

Because of how dependable the Sienna is, it should be no wonder that the vehicle maintains value at an incredible rate. Kelley Blue Book awards vehicles based on their resale value, and for 2019, the Sienna and the Pacifica both do well. Both vehicles had their 2019 models ranked for this list, but both should be similar to their respective 2020 rankings.

For the awards, the Pacifica earned third place with 44.8% maintained value after three years. After five years, the value was estimated at 32.0%. In second place rests the Toyota Sienna. With 52.9% of its value retained after three years and 39.5% retained after five, the Sienna ends up retaining a significant amount more value than the Pacifica, despite both earning top three rankings.

While the 2020 Sienna and the 2020 Pacifica are comparable in these categories, there is a standout feature that only the Sienna has. Both the Sienna and the Pacifica come standard with Front-Wheel Drive (FWD), but only the Sienna has All-Wheel Drive (AWD) as an option. AWD is a system that sends power to all four of the wheels in your vehicle. FWD only sends power to the front wheels.

What does this mean in practical use, though? It means that AWD vehicles have greater traction. This is particularly helpful in areas that have rough winters such as, for example, Indiana. In snow and heavy rain, FWD vehicles are more likely to lose traction and end up in a crash. Because the Sienna offers AWD, it has a better likelihood of making it through the unpredictable winters we far too often encounter here in Northeastern Indiana.

On the practicality note, the 2020 Toyota Sienna simply has more storage than the 2020 Chrysler Pacifica. For 2020, the Sienna has 39.1 cubic feet of space behind its third row. The 2020 Pacifica, on the other hand, only has 32.3 cubic feet of space. This means more room for all the equipment your kids may need while still maintaining full three row seating.

But what about when you need to haul even more? Well, in the Toyota Sienna, the second row seats are completely removable. When set up for maximum space, the 2020 Sienna offers a roomy 150 cubic feet of total room. Once again, the 2020 Pacifica has less room with a max capacity of 140.5 cubic feet. When bringing home that new TV or piece of furniture, the 2020 Toyota Sienna has the 2020 Chrysler Pacifica beat by a fair margin.

If all of that isn’t enough, the 2020 Sienna even has greater horsepower than the 2020 Pacifica. Now, horsepower is typically associated with sports cars and going fast, but it is equally important in a minivan. It takes a lot of engine strength to haul a loaded-up minivan everywhere you need to go, so the 2020 Sienna comes with 296 hp. The 2020 Pacifica only has 287 hp. While this difference may not be huge, it can come in handy when your full-to-capacity minivan is merging onto the highway.

So, to recap, the 2020 Toyota Sienna has greater initial quality and proven dependability. It is the only minivan with AWD as an option, and it tops the 2020 Chrysler Pacifica in cargo room. If all that is not enough, the 2020 Sienna even has greater horsepower.

If you are intrigued by the 2020 Toyota Sienna, you can come visit us at 515 W Coliseum Blvd, Fort Wayne, IN 46808. We would be happy to answer any questions. You can also call us at (260) 482-3730. We hope to see you soon.

Websites/Articles Mentioned (in order mentioned):

J.D. Power 2019 Initial Quality Study: https://www.jdpower.com/business/press-releases/2019-initial-quality-study-iqs

J.D. Power 2019 Dependability Study: https://www.jdpower.com/business/press-releases/2019-us-vehicle-dependability-studyvds

Kelley Blue Book 2019 Top Resale Value Awards: Minivans: https://www.kbb.com/new-cars/best-resale-value-awards/best-resale-minivan/