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our customers. Our customers are our best advertising. On average,
sixty percent of our sales are from previous sales or service referrals.
With the many great choices in our area for vehicle sales, service,
parts and rentals, this high percentage of repeat and referral business
is telling about our business.
Mission Statement
“We believe in treating our customers like friends and family in a professional manner”
Evans
Toyota has been a local family owned business for over 55 years.
Starting on Brooklyn Avenue in 1955 as a Volkswagen dealership, to our
current location on Coliseum Boulevard. The Evans family is known for
their commitment to many local organizations, schools, charities and
community groups.
2007,
2008, 2009, 2010, 2011 Signature status. Evans Toyota was the first
Toyota dealership in Indiana to achieve this extraordinarily difficult
status. Signature dealers have to prove themselves in the ability to
design many sales and service processes that are in the best interest of
the customer and to consistently improve those standards as the
dealership grows and expands. The pursuit of and achievement of this
ever increasingly difficult status has cultivated the reviews our
customers are continually leaving about our company on the “Why Evans”
page via a third party verification on cars.com.
2007,
2008, 2010 President’s Award recipients This award is given to the
highest performing Toyota Dealerships. The dealership is judged on
demanding criteria, including customer satisfaction and retention, in
sales, service and customer relations.
We
sponsor many charities and local businesses throughout the year as we
believe this community has been the primary reason for our success.
Thank you Fort Wayne Indiana for each and every opportunity you have
given us.
Achievments:
Signaure Status: 2007, 2008, 2009, 2010, 2011
President’s Award: 2007, 2008, 2010
Sales Excellence: 2007, 2008, 2010
Service Excellence: 2007, 2008
Customer Relations Excellence: 2007, 2008, 2010
Parts Excellence: 2006, 2007, 2008, 2010
TRAC Leadership Board: 2007, 2009, 2010 |
